Location: Siegwerk USA Inc. | 3535 SW 56th Street | Des Moines, IA  50321

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Siegwerk is one of the world’s leading suppliers of Printing Inks and sustainable packaging solutions. A career here will give you significant flexibility and support in a company focused on making a positive impact in the world. Siegwerk is poised to disrupt the global packaging industry; changing the way packaging is produced and consumed for the benefit of us all. At Siegwerk, you will have everything you need to help make that change.
 
Join us, let’s Do it. With Heart.

Job Summary

The IT Intern will support our in-house IT department in providing onboarding support, technical assistance, maintaining material data, and configuring the digital platform . The successful candidate will be able to troubleshoot and resolve technical issues, assist with the implementation of new feature & functions, and provide training and support to team members.

Job Responsibilities

•    Assist with the rollout of MyInkRoom in CUSA specific to Flexible Packaging customers.
•    Onboard customers & customer facilities on MyInkroom
•    Set up customer facility settings for order & delivery notes
•    Set up order settings based on SLA
•    Upload Material data
•    Create Users
•    Provide first support – order & delivery
•    Provide technical assistance to staff and customers on software-related issues
•    Monitor system performance and troubleshoot any issues7transaction errors
•    Research and recommend solutions for technical problems

Education and Experience

•    Bachelor’s or Associate’s Degree in Computer Science, MIS or related technical field

Knowledge/Skills/Abilities

•    Knowledge of computer systems and software
•    Knowledge of network and system security
•    Familiarity with hardware and software installation
•    Excellent problem-solving and troubleshooting skills
•    Strong communication and customer service skills
•    Able to work independently and as part of a team
•    Able to learn quickly and adapt to changing technology
•    All forms of PC-based software in a mainly Windows environment.
 

Are you interested?

Should you have any further questions, please visit our careers website at Siegwerk.com.
 
The application deadline is 12.01.2024. Your application can only be considered after this deadline if the decision to fill the position has not yet been made at that time.
Job ID: 26311
Please use our online platform to apply for this position. Job applications via mail or e-mail can not be accepted due to data security.