Our Benefits – What We Offer You?

• Company paid private pension enrollment
• Access to the global learning platform “Siegwerk Learning Hub” with more than 20,000 online learning modules accessible worldwide as well as online language training with Speexx
• Individual development planning program
• Social benefits (market gift card for religious holidays and New Year)
• Social and volunteer clubs for employees to join based on their interests
• External employee consulting ICAS

Your Tasks – What You can expect as Customer Operations Executive?

• Intercompany Order Management – Manage and coordinate intercompany orders across global sites to ensure smooth operations.
• After-Sales Operations for Global Sales – Handle all aspects of after-sales processes for international sales, meeting service level targets.
• Cross-Department Communication and Coordination – Facilitate effective communication between SW Turkey departments and global business units.
• End-to-End Process Oversight (Order Tracking to Delivery) – Monitor and manage the entire workflow from order tracking to delivery and invoicing.
• Supply Chain Collaboration (Production, Logistics, Planning) – Establish proactive communication with supply chain teams to ensure timely execution.
• Issue Resolution and Invoicing Management – Address disruptions in the process and manage invoicing activities efficiently.
• Continuous Process Improvement with International Teams – Work with overseas colleagues to identify and implement process enhancements.